TRIOS SERVICE AGREEMENTS
THE COMPLETE PEACE-OF-MIND SERVICE AGREEMENT
Are you one of 66%* of practices preparing to invest in a digital impression system?
Get off to a smart start by choosing TRIOS Care, a solution with a service agreement that really works for you.
Want a basic, scan-ready service agreement? Choose TRIOS Only instead.
FREEDOM TO CHOOSE
SELECT THE SERVICE AGREEMENT THAT SUITS YOU BEST
The first year of TRIOS Care is included for all new customers. After your complimentary 1-year TRIOS Care expires, you can simply continue to enjoy the complete peace-of-mind benefits of the service agreement with monthly installments. You are also free to switch to TRIOS Only if you prefer – a basic scan-ready service agreement with limited benefits and no monthly costs.
1) New feature availability dependent on regulatory clearance by country.
2) Replacement speeds vary by country.
FREQUENTLY ASKED QUESTIONS
Want to know the ins and outs of 3Shape's service agreement?
We’ve listed the answers to some frequently asked questions below.
QUESTIONS ABOUT THE SERVICE AGREEMENT
Which scanners can be bought with TRIOS Care?
Is the first year included in purchase of the scanner?
How does 3Shape measure replacement speed?
Replacement speed in this context is measured from the time 3Shape approves the need for replacement scanner, until you receive the replacement scanner. The handling time until replacement is approved depends on your availability for troubleshooting support calls from 3Shape as well as the availability of all relevant information.
How do the ‘Academy Points’ work?
Are TRIOS Only customers able to purchase Academy training?
Yes. TRIOS Only customers can book training sessions with 3Shape Academy, but will not receive the complimentary points that provides credit on training offered by 3Shape Academy.
I am an existing customer, can I upgrade my current subscription to TRIOS Care?
Yes. This options will be available for you from January 2022.
If I already have a TRIOS Scanner and decide to buy a new one, will I get access to TRIOS Care?
Yes. But the benefits of TRIOS Care will only apply to the new TRIOS scanner.