TRIOS Care TRIOS Only
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TRIOS SERVICE AGREEMENTS

THE COMPLETE PEACE-OF-MIND SERVICE AGREEMENT

Are you one of 66%* of practices preparing to invest in a digital impression system?
Get off to a smart start by choosing TRIOS Care, a solution with a service agreement that really works for you.
Want a basic, scan-ready service agreement? Choose TRIOS Only instead.

 

FREEDOM TO CHOOSE

SELECT THE SERVICE AGREEMENT THAT SUITS YOU BEST

The first year of TRIOS Care is included for all new customers. After your complimentary 1-year TRIOS Care expires, you can simply continue to enjoy the complete peace-of-mind benefits of the service agreement with monthly installments. You are also free to switch to TRIOS Only if you prefer – a basic scan-ready service agreement with limited benefits and no monthly costs.

COMPARE
SERVICE PACKAGES

TRIOS Care

TRIOS Only

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1) New feature availability dependent on regulatory clearance by country.
2) Replacement speeds vary by country.

FREQUENTLY ASKED QUESTIONS

Want to know the ins and outs of 3Shape's service agreement?
We’ve listed the answers to some frequently asked questions below. 

QUESTIONS ABOUT THE SERVICE AGREEMENT

Which scanners can be bought with TRIOS Care?


All scanners and setups in the current TRIOS portfolio will be purchased with TRIOS Care : TRIOS 3 Basic, TRIOS 3, TRIOS 3 Wireless and TRIOS 4.




Is the first year included in purchase of the scanner?


Yes. The first year of TRIOS Care will be included in the purchase price of the scanner.




How does 3Shape measure replacement speed?


Replacement speed in this context is measured from the time 3Shape approves the need for replacement scanner, until you receive the replacement scanner. The handling time until replacement is approved depends on your availability for troubleshooting support calls from 3Shape as well as the availability of all relevant information.




How do the ‘Academy Points’ work?


100 academy points are included with the TRIOS Care subscription every year. You will be able to buy training sessions with the Academy Points on your account. Note that 100 points correspond to, for example, one hour of 1-to-1 training with a 3Shape Academy expert.




Are TRIOS Only customers able to purchase Academy training?


Yes. TRIOS Only customers can book training sessions with 3Shape Academy, but will not receive the complimentary points that provides credit on training offered by 3Shape Academy.




I am an existing customer, can I upgrade my current subscription to TRIOS Care?


Yes. This options will be available for you from January 2022. Please contact us to learn more.




If I already have a TRIOS Scanner and decide to buy a new one, will I get access to TRIOS Care?


Yes. But the benefits of TRIOS Care will only apply to the new TRIOS scanner.





SWITCHING TO TRIOS CARE

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THE TRIOS PORTFOLIO

The award-winning TRIOS intraoral scanners are surprisingly light, well-balanced, and they fit perfectly in your hand. There’s a perfect TRIOS for you no matter what your needs are.
Learn more about the entire TRIOS portfolio.